🛠 Tech Stack

💼 About This Role

You'll act as the primary point of contact for clients, ensuring a seamless client experience in a fast-paced SaaS environment. You'll coordinate cross-functional collaboration between internal teams to drive customer satisfaction and prevent churn. This remote role offers the chance to work at the intersection of client management, technology, and digital advertising.

🎯 What You'll Do

• Manage daily client communication across Slack, email, and CRM platforms
• Coordinate cross-functional collaboration for smooth project delivery
• Oversee project scope, timelines, and priorities across stakeholders
• Manage multiple client accounts simultaneously with CRM tracking

📋 Requirements

• 3–5 years of experience in customer success or account management
• Prior experience with eCommerce clients or marketing/advertising agency
• Ability to work US business hours (EST/PST)
• Strong organizational skills with ability to manage multiple projects

✨ Nice to Have

• Bachelor's degree in a relevant field
• Interest in technology, SaaS platforms, and digital commerce

🎁 Benefits & Perks

• 🏠 Fully remote work flexibility
• 💰 Competitive salary in USD
• 🌍 International client exposure
• 🛠️ Cutting-edge tools in advertising and eCommerce

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 0 min