💼 About This Role

You'll manage a portfolio of large accounts for Alma, the exponential-growth fintech. You'll position Alma as a strategic partner, analyze merchant performance and identify upsell opportunities. This role lets you shape the Account Management function from its early stages.

🎯 What You'll Do

• Manage, negotiate and retain a portfolio of large accounts
• Analyze merchants' performance to provide strategic insights
• Identify up-sell and cross-sell opportunities with merchants
• Share merchant feedback with Product Engineering team

📋 Requirements

• 5+ years of account management or sales experience
• Fluent French and professional English
• KPI-driven management of portfolio
• Negotiation and closing skills

✨ Nice to Have

• Retail industry experience
• Experience with cross-functional collaboration

🎁 Benefits & Perks

• 🏖️ Flexible work – hybrid model
• 📈 Growth opportunities in fast-scaling fintech
• 🤝 Collaborative culture with cross-team interaction
• 💡 Shape the function from early stages

📨 Hiring Process

Estimated timeline: 2-4 weeks

1. 1Recruiter interview· 30 min
2. 2Hiring Manager interview· 45 min
3. 3Business Case Study presentation· 60 min
4. 4Final interview with VP Sales· 30 min
5. 5Team Fit· 30-60 min