3h ago
Customer Success Manager
Houston, TX
full-timemidHealthcare
Description
You will drive growth and retention for assigned home health agency accounts, acting as the primary contact post-onboarding to ensure satisfaction and value alignment. This role involves travel across Texas.
Responsibilities
- Own visit and referral growth within assigned agencies
- Ensure compliance with pricing agreements and negotiate renewals
- Serve as primary contact for agency partners post go-live
- Maximize customer satisfaction and retention
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