3h ago

Customer Success Manager

Houston, TX
full-timemidHealthcare

Description

You will drive growth and retention for assigned home health agency accounts, acting as the primary contact post-onboarding to ensure satisfaction and value alignment. This role involves travel across Texas.

Responsibilities

  • Own visit and referral growth within assigned agencies
  • Ensure compliance with pricing agreements and negotiate renewals
  • Serve as primary contact for agency partners post go-live
  • Maximize customer satisfaction and retention
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