🛠 Tech Stack

💼 About This Role

You'll join the Global Patient team to help millions of patients engage with their health. You'll configure and deploy surveys and in-app messages, driving insights that shape patient experience. This internship offers real autonomy and exposure to strategic topics.

🎯 What You'll Do

• Receive and manage requests from internal teams for surveys or in-app messages
• Configure and deploy surveys and messages via Screeb, monitoring performance
• Research best practices in user satisfaction and engagement, build reusable guidelines
• Consolidate internal and external patient insights for recurring reporting

📋 Requirements

• Comfortable quickly learning new tools and becoming autonomous on the survey platform
• Rigorous in research, able to synthesize into clear guidelines and templates
• Proficient in Google Slides/PowerPoint and Google Sheets/Excel for reporting
• Autonomous and proactive, taking initiative without being asked

✨ Nice to Have

• First experience (internship, academic project, association) in marketing or project management
• Fluency in Italian and/or German
• Familiarity with AI tools to accelerate research, analyze patient feedback, or produce summaries

🎁 Benefits & Perks

• 🎓 Doctolib Academy onboarding program with training sessions
• 🍽️ Swile card and many dining offers in our premises
• 🏋️ Urban Sports Club subscription and free sports classes
• 🚆 50% reimbursement of public transport pass
• 🏢 Flexible hybrid work policy with collaborative and wellness spaces

📨 Hiring Process

Estimated timeline: 2-3 weeks

1. 1HR call with Marie· 15 min
2. 2Operational interview with Naima Zakaria and Franziska Maria Bauschert· 1 hour