💼 About This Role

You'll manage customer relationships during the Weave platform onboarding process, ensuring a high-quality experience. You'll own a portfolio of customers, prioritize tasks, and troubleshoot issues. This role offers hybrid work and a chance to drive long-term customer success.

🎯 What You'll Do

• Develop and manage relationships with customers during implementation.
• Manage a portfolio of customers in various implementation stages.
• Act as project manager and point of contact for each customer.
• Teach and train customers to maximize Weave platform value.

📋 Requirements

• 2+ years of experience in Account Management or Implementation.
• Drives Results: Consistently achieve goals despite obstacles.
• Ensures Accountability: Hold self and others accountable.
• Customer Focus: Build strong customer relationships and solutions.

✨ Nice to Have

• Knowledge of basic computer networking and home/office networks.
• Ability to build relationships with coworkers and customers.
• Self-driven with vision from start to finish.

🎁 Benefits & Perks

• 🏖️ Hybrid work: M/T/W in office, Th/F work from home
• 💰 Competitive compensation including equity
• 🩺 Health benefits: medical, dental, vision
• 📈 Professional development opportunities
• 🎉 Fun team culture and collaborative environment

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Screening· 1 week
2. 2Recruiter Phone Screen· 30 min
3. 3Hiring Manager Interview· 1 hour
4. 4Technical/Behavioral Interview· 1 hour
5. 5Offer· 1 week