1h ago

Account Manager (B2B Segment – Global Accounts without KAM coverage)

Foster City, California; Marlton, New Jersey; Remote, United States
full-time RemoteSoftware Development Tools

Description

You will manage a global portfolio of B2B customers without dedicated Key Account Managers, driving new revenue, protecting renewals, and expanding adoption of JetBrains tools. This role combines strategic relationship-building with high-value accounts and a programmatic approach for long-tail customers, requiring you to identify upsell and cross-sell opportunities while ensuring customer success.

Requirements

  • Proactive and relationship-oriented mindset
  • Experience in account management or sales for B2B technology products
  • Ability to manage both high-value accounts and long-tail segments
  • Strong analytical skills for data-driven prioritization
  • Familiarity with full-funnel sales motions including inbound and outbound

Responsibilities

  • Grow a global portfolio of B2B customers without KAM coverage
  • Drive new recurring revenue by converting trials and expanding usage
  • Secure renewals on time and prevent churn through proactive engagement
  • Analyze account potential using a data-driven, programmatic approach
  • Collaborate cross-functionally with Customer Success Engineering and other teams
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