1h ago
Account Manager (B2B Segment – Global Accounts without KAM coverage)
Foster City, California; Marlton, New Jersey; Remote, United States
full-time RemoteSoftware Development Tools
Description
You will manage a global portfolio of B2B customers without dedicated Key Account Managers, driving new revenue, protecting renewals, and expanding adoption of JetBrains tools. This role combines strategic relationship-building with high-value accounts and a programmatic approach for long-tail customers, requiring you to identify upsell and cross-sell opportunities while ensuring customer success.
Requirements
- Proactive and relationship-oriented mindset
- Experience in account management or sales for B2B technology products
- Ability to manage both high-value accounts and long-tail segments
- Strong analytical skills for data-driven prioritization
- Familiarity with full-funnel sales motions including inbound and outbound
Responsibilities
- Grow a global portfolio of B2B customers without KAM coverage
- Drive new recurring revenue by converting trials and expanding usage
- Secure renewals on time and prevent churn through proactive engagement
- Analyze account potential using a data-driven, programmatic approach
- Collaborate cross-functionally with Customer Success Engineering and other teams
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