Tech Stack

Description

You will build and leverage cutting-edge AI technologies to transform Airbnb's customer service by delivering personalized, easy-to-use, and proactive experiences. You'll shape early-stage concepts from inception to production, working cross-functionally with product and design teams.

Requirements

• PhD/Master’s degree, preferably in CS, or equivalent experience
• 2-4 years of ML engineering experience, with ownership responsibility over large-scale software systems
• Background in the design and development of AI and ML systems and services
• Deep passion for building efficient and scalable ML-powered products
• Experience with LLM driven chatbot and Agentic AI products would be a big plus
• Excellent communication skills and the ability to work well within a team and with teams across engineering and product design organizations
• Fluency in both English and Mandarin is essential

Responsibilities

• Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations
• Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
• Learn and share the latest AI/ML technologies with the team across regions (China and the US)