17h ago

Customer Solutions AI Engineer

Austin

$180k-$250k / year

full-timemidcybersecurity

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll join Verisoul, a fast-growing startup stopping AI-powered fraud. You'll build AI agents and automation systems that resolve customer issues and prove ROI. This role combines customer empathy with hands-on coding to turn manual workflows into production-grade automation.

๐ŸŽฏ What You'll Do

  • Automate customer support with AI agents
  • Build customer-facing AI agents for fraud investigations
  • Deliver automated insights and self-updating reports
  • Own customer integrations and write code for real problems

๐Ÿ“‹ Requirements

  • 3+ years engineering experience in product or automation roles
  • Hands-on AI experience with LLMs and agentic systems
  • Full stack ability to build and ship production automation
  • Customer empathy to translate pain into solutions

โœจ Nice to Have

  • Experience with Python and TypeScript
  • Familiarity with vector databases and internal tooling

๐ŸŽ Benefits & Perks

  • ๐Ÿฝ๏ธ Free Lunch
  • ๐Ÿ’ฐ $10K Relocation Bonus
  • ๐Ÿฅ 100% Insurance Coverage
  • ๐Ÿ–๏ธ Unlimited Vacation
  • ๐Ÿ“ˆ 4% 401K Match

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3On-site Interviewsยท Half day
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