17h ago
Customer Solutions AI Engineer
Austin
$180k-$250k / year
full-timemidcybersecurity
๐ Tech Stack
๐ผ About This Role
You'll join Verisoul, a fast-growing startup stopping AI-powered fraud. You'll build AI agents and automation systems that resolve customer issues and prove ROI. This role combines customer empathy with hands-on coding to turn manual workflows into production-grade automation.
๐ฏ What You'll Do
- Automate customer support with AI agents
- Build customer-facing AI agents for fraud investigations
- Deliver automated insights and self-updating reports
- Own customer integrations and write code for real problems
๐ Requirements
- 3+ years engineering experience in product or automation roles
- Hands-on AI experience with LLMs and agentic systems
- Full stack ability to build and ship production automation
- Customer empathy to translate pain into solutions
โจ Nice to Have
- Experience with Python and TypeScript
- Familiarity with vector databases and internal tooling
๐ Benefits & Perks
- ๐ฝ๏ธ Free Lunch
- ๐ฐ $10K Relocation Bonus
- ๐ฅ 100% Insurance Coverage
- ๐๏ธ Unlimited Vacation
- ๐ 4% 401K Match
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3On-site Interviewsยท Half day
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