4h ago

Senior Community Manager

USA

$120,000-$160,000 / year

J
full-timesenior RemoteInternet privacy and security

💼 About This Role

You'll architect the systems, spaces, and experiences that turn curious users into committed advocates for Proton, a privacy-first ecosystem. You'll define how Proton builds belonging at scale, from a digital community hub to ambassador tiers and real-world events. This role blends community strategy, program design, and organic engagement to create a global privacy fandom.

🎯 What You'll Do

  • Design the Proton Community Hub for discussion, feedback, and connection.
  • Create and manage ambassador journeys, contribution loops, and rewards.
  • Steward Proton's presence on Reddit, Discord, Telegram, and Matrix.
  • Monitor sentiment, guide crisis responses, and enforce community guidelines.

📋 Requirements

  • 7+ years in community management or ambassador programs
  • Proven experience building community hubs or ambassador programs from scratch
  • Experience facilitating IRL user communities or event-driven activation
  • Based in the US and familiar with US online culture
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