1d ago
Customer Service Delivery Advocate
Wyoming, MI
$35.4k-$41.6k / year
full-timemidretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers as part of a team redefining the car-buying experience. You'll ensure customer happiness through timely deliveries and paperwork while handling physical loading/unloading of vehicles. This role offers a 4-day work week with rapid pay growth based on performance.
๐ฏ What You'll Do
- Deliver vehicles to customers' doors using custom car haulers
- Load and unload vehicles onto the hauler frequently
- Complete customer paperwork and update tracking system
- Inspect car-hauler regularly for safe operation
๐ Requirements
- 2 years of customer-facing experience
- Ability to obtain a Notary within 90 days
- Physically perform tasks like detailing vehicles and lifting 50lbs
- Valid driver's license with clean driving record
โจ Nice to Have
- Experience driving commercial vehicles
- Chauffeur's license (required in IL, MI, LA, MO)
- Vehicle Verifier license (required in CA)
๐ Benefits & Perks
- ๐ฅ 100% Company Paid Healthcare premiums plus dental and vision
- ๐๏ธ Generous PTO - 13 days first year, increasing to 20
- ๐ Tuition Reimbursement or student loan repayment
- ๐ผ 401(k) with Carvana match
- ๐ Performance-Based Pay with raises every 90 days
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Applicationยท 15 min
- 2Phone Screenยท 30 min
- 3On-site Interviewยท 1 hour
๐ฉ Heads Up
- Requires 7-day availability with rotating days off
- Shift is 11am-9pm, long hours
- Multiple license requirements within tight deadlines
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