1d ago

Customer Service Delivery Advocate

Wyoming, MI

$35.4k-$41.6k / year

full-timemidretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers as part of a team redefining the car-buying experience. You'll ensure customer happiness through timely deliveries and paperwork while handling physical loading/unloading of vehicles. This role offers a 4-day work week with rapid pay growth based on performance.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers' doors using custom car haulers
  • Load and unload vehicles onto the hauler frequently
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler regularly for safe operation

๐Ÿ“‹ Requirements

  • 2 years of customer-facing experience
  • Ability to obtain a Notary within 90 days
  • Physically perform tasks like detailing vehicles and lifting 50lbs
  • Valid driver's license with clean driving record

โœจ Nice to Have

  • Experience driving commercial vehicles
  • Chauffeur's license (required in IL, MI, LA, MO)
  • Vehicle Verifier license (required in CA)

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ 100% Company Paid Healthcare premiums plus dental and vision
  • ๐Ÿ–๏ธ Generous PTO - 13 days first year, increasing to 20
  • ๐Ÿ“š Tuition Reimbursement or student loan repayment
  • ๐Ÿ’ผ 401(k) with Carvana match
  • ๐Ÿ“ˆ Performance-Based Pay with raises every 90 days

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Applicationยท 15 min
  2. 2Phone Screenยท 30 min
  3. 3On-site Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • Requires 7-day availability with rotating days off
  • Shift is 11am-9pm, long hours
  • Multiple license requirements within tight deadlines
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