1d ago

Customer Success Manager

Spain

โœจ $55k-$85k / yearest.

full-timemid Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll act as a trusted advisor and technical partner for premium digital publishers, optimizing their ad stack for revenue growth. You'll conduct root cause analysis of technical issues and collaborate daily with cross-functional teams. This role impacts publisher revenue and offers remote work in a fast-paced AdTech environment.

๐ŸŽฏ What You'll Do

  • Own end-to-end publisher account relationships from onboarding to growth.
  • Serve as technical advisor on ad stack configuration and monetization strategies.
  • Analyze ad performance data to identify optimization opportunities.
  • Conduct root cause analysis of technical ad delivery issues.
  • Collaborate with internal teams to escalate client needs.

๐Ÿ“‹ Requirements

  • 3โ€“5 years of experience in AdTech or programmatic advertising.
  • Strong hands-on experience with Google Ad Manager and Google Analytics.
  • Deep understanding of programmatic advertising ecosystems (header bidding, Prebid.js).
  • Familiarity with web technologies (HTML, CSS, JavaScript) and browser dev tools.

โœจ Nice to Have

  • Experience with CRM tools like Jira, Zendesk, or HubSpot.
  • Advanced Excel skills including Pivot Tables and VLOOKUPs.
  • Proven ability to manage multiple accounts in a client-facing role.

๐ŸŽ Benefits & Perks

  • ๐Ÿก Fully remote work with asynchronous collaboration.
  • ๐Ÿ“ˆ Mentorship and professional development opportunities.
  • ๐Ÿข Exposure to leading digital publishers and large-scale monetization.
  • ๐Ÿค Collaborative team culture built on expertise and ownership.
  • ๐ŸŒ Equal opportunity workplace committed to inclusion.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical Assessmentยท 60 min
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