1d ago

Director, Capacity Planning & Operational Forecasting

Birmingham, AL

$101k-$125k / year

full-timesenior Hybrid

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead enterprise-level capacity planning models ensuring operational scalability and financial alignment. You'll directly impact workforce efficiency and guide investment decisions. This role offers the chance to integrate advanced analytics and mentor a team of forecasting analysts.

๐ŸŽฏ What You'll Do

  • Develop short, medium, and long-range capacity plans
  • Conduct variance analysis and recommend optimization strategies
  • Build planning dashboards using Power BI
  • Lead and mentor forecasting analysts

๐Ÿ“‹ Requirements

  • 7โ€“10 years in capacity planning or operational analytics
  • Strong understanding of forecasting methodologies
  • Proficiency in Power BI for dashboards
  • Demonstrated people leadership experience

โœจ Nice to Have

  • Experience with NICE or Verint workforce management tools
  • Familiarity with Databricks, Azure, or cloud analytics
  • Knowledge of financial modeling concepts

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Flexible hybrid work in Birmingham, AL
  • ๐Ÿ’ต Competitive salary $101k-$125k
  • ๐Ÿ“ˆ Career development and mentoring opportunities
  • ๐Ÿฅ Protection and peace of mind for customers

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Behavioral Interviewยท 60 min
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