1d ago
Director, Capacity Planning & Operational Forecasting
Birmingham, AL
$101k-$125k / year
full-timesenior Hybrid
๐ Tech Stack
๐ผ About This Role
You'll lead enterprise-level capacity planning models ensuring operational scalability and financial alignment. You'll directly impact workforce efficiency and guide investment decisions. This role offers the chance to integrate advanced analytics and mentor a team of forecasting analysts.
๐ฏ What You'll Do
- Develop short, medium, and long-range capacity plans
- Conduct variance analysis and recommend optimization strategies
- Build planning dashboards using Power BI
- Lead and mentor forecasting analysts
๐ Requirements
- 7โ10 years in capacity planning or operational analytics
- Strong understanding of forecasting methodologies
- Proficiency in Power BI for dashboards
- Demonstrated people leadership experience
โจ Nice to Have
- Experience with NICE or Verint workforce management tools
- Familiarity with Databricks, Azure, or cloud analytics
- Knowledge of financial modeling concepts
๐ Benefits & Perks
- ๐๏ธ Flexible hybrid work in Birmingham, AL
- ๐ต Competitive salary $101k-$125k
- ๐ Career development and mentoring opportunities
- ๐ฅ Protection and peace of mind for customers
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Behavioral Interviewยท 60 min
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