💼 About This Role

You'll join a mission-driven team humanizing debt resolution through empathy-first communication. Your core impact is guiding consumers toward financial health via active listening and collaborative problem-solving. This role offers clear advancement paths into leadership, operations, or even tech roles within the company.

🎯 What You'll Do

• Act as a primary resource for consumers facing financial hurdles.
• Manage high-volume interactions across phone, email, and digital chat.
• Build sustainable, realistic payment plans with consumers.
• Maintain compliance with ethical standards and empathy-first quality.

📋 Requirements

• High school diploma or GED.
• Negotiation skills to turn 'no' into 'yes'.
• Resilience and determination in tough situations.
• Empathy and professional communication in high-stress interactions.

✨ Nice to Have

• Previous collections experience.
• Experience with multi-channel communication platforms.

🎁 Benefits & Perks

• 🏖️ Paid training starting April 27th, 2026.
• 📈 Career advancement opportunities across the company.
• 🤝 Supportive team with empathy-first culture.
• 💰 Competitive hourly rate of $20/hr.

📨 Hiring Process

Training class begins April 27th, 2026; apply to secure your spot.