🛠 Tech Stack

💼 About This Role

You'll own the end-to-end acquisition lifecycle for a data-driven preventative healthcare company, from waitlist through first booking. Your work will directly increase activation rates through experimentation and automated journeys. You'll join a team that thinks in 10x, not 10%.

🎯 What You'll Do

• Design and optimise customer journeys across SMS, email, push and in-app channels
• Lead experimentation roadmap to improve activation rates and customer quality
• Manage waitlist-to-booking conversion through automation and A/B testing
• Establish feedback loop with paid channels team to inform campaign strategy

📋 Requirements

• 5-10 years in CRM, lifecycle marketing, or customer acquisition
• Hands-on experience with CRM/marketing automation platforms (e.g., Braze, Iterable)
• Deep understanding of email/SMS/push deliverability and A/B testing methodology
• Data-literate: able to interpret cohort analysis and funnel metrics

✨ Nice to Have

• Experience with SQL querying
• Familiarity with healthcare or preventative health industry

🎁 Benefits & Perks

• 🏖️ Flexible hybrid work in London
• 📈 Impact-driven team with ambitious goals
• 🏥 Preventative healthcare focus that values innovation
• 🎯 Ownership of key customer acquisition funnels

📨 Hiring Process

Estimated timeline: 4-5 weeks

1. 1Application and structured screening· 1 week
2. 2Thoughtfully designed interviews· 2-3 weeks
3. 3Formal offer and pre-employment checks· 1 week