💼 About This Role

You'll be the trusted point of contact for franchise owners, building strong relationships and coordinating support across marketing, training, and operations. Your work will directly help franchisees thrive by championing their needs and ensuring they get the resources they need. This 100% remote role offers a collaborative culture and career development opportunities.

🎯 What You'll Do

• Serve as a trusted point of contact for franchise owners
• Coordinate requests with marketing, training, and operations teams
• Provide responsive, empathetic support and follow-through
• Contribute to training programs, marketing reviews, and process improvements

📋 Requirements

• 4+ years of experience collaborating with cross-functional teams
• Strong people and communication skills
• Ability to juggle multiple priorities with a solutions-oriented mindset
• Quick learner and organized with persistence to get things done

✨ Nice to Have

• Experience in franchise support or client success
• Knowledge of home inspection industry
• Chicago-area residency

🎁 Benefits & Perks

• 🏥 Health, dental, vision insurance
• 🏖️ PTO
• 💰 401(k) match
• 📈 Career development and advancement opportunities