4h ago
CX Coach (VP+)
Remote
contractsenior RemoteTechnology
Description
You will provide 1:1 coaching to customer success leaders using Mento's platform and tools, participate in ongoing training, and become part of a coaching community. This role helps professionals grow as leaders and find fulfillment at work.
Requirements
- Director, VP, or customer success/experience leader with 20+ years experience managing teams
- Relevant experience coaching individuals (coaching certification is a plus)
- Passionate about helping people advance in the workplace
- Self-aware with high emotional intelligence and ability to create safe spaces
- Growth-mindset and comfortable in a constantly-changing startup environment
Responsibilities
- Provide 1:1 coaching to Mento members via virtual sessions using Mento Platform and Tools
- Participate in ongoing training sessions to improve coaching abilities
- Communicate with members via Mento email or chat between sessions
- Share coaching tools and insights with the Mento coaching community
- Act with kindness, respect, and empathy as an ambassador of the Mento community
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