Description

As an Enterprise Customer Success Manager at Samsara, you will drive adoption and long-term value for our largest and most complex customers. You'll architect joint success plans, orchestrate executive business reviews, and influence internal roadmaps to help customers transform their physical operations using IoT data.

Requirements

• 6+ years of work experience with most recent in Senior Customer Success, Account Management, or strategic consulting
• Mastery of priority management and emotional intelligence for high-stakes Fortune 500 partnerships
• Proven ability to take strategic initiative and thrive in high-visibility roles

Responsibilities

• Drive business transformation by leading strategic customer engagements and architecting joint success plans
• Orchestrate executive business reviews for complex partnerships
• Influence internal roadmaps across Product, Finance, and Support