3h ago

Senior Technical Writer, Developer Experience

London, England, United Kingdom | New York, New York, United States | San Francisco, California, United States | Seattle, Washington, United States

$150k-$250k / year

full-timeseniorai-ml

🛠 Tech Stack

💼 About This Role

You'll own the docs product end-to-end, treating documentation as a critical driver of activation and retention. You'll shape the getting-started experience for developers using Lightning Studios and Lightning Deploy, optimizing for time-to-first-success. This role sits at the intersection of product, engineering, and marketing, with a focus on developer experience and PLG motion.

🎯 What You'll Do

  • Audit existing docs, cut what doesn't serve developers, and build a roadmap
  • Own information architecture and coverage across UI, SDK, and CLI platforms
  • Optimize the getting-started flow to minimize time-to-first-success
  • Collaborate with engineers, product managers, and designers to extract and shape content

📋 Requirements

  • 5+ years of technical writing experience treating docs as a product
  • Demonstrated experience owning developer documentation end-to-end (SDK, CLI, API)
  • Comfortable reading code to understand and explain it accurately
  • Proficiency with modern docs tooling (Mintlify, Docusaurus, ReadMe, or similar)

✨ Nice to Have

  • Experience at a developer-led or PLG company where docs drove growth
  • Familiarity with ML/AI tooling, inference platforms, or developer infrastructure
  • Experience building or selecting docs tooling
  • Background in technical blogging or developer education

🎁 Benefits & Perks

  • 🏖️ Unlimited PTO plus paid holidays
  • 💰 Equity component in total rewards package
  • 🩺 Comprehensive medical, dental, vision (U.S.) / private medical & dental (U.K.)
  • 🏠 Flexible work environment and work-from-home stipends
  • 👶 Paid parental leave and professional development support

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter phone screen· 30 min
  2. 2Hiring manager interview· 45 min
  3. 3Technical writing assessment· 1 week
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