18h ago
Technical Account Manager
Columbus, OH
β¨ $110k-$150k / yearest.
full-timeseniorsoftware
π Tech Stack
πΌ About This Role
You'll partner with a portfolio of customers to achieve long-term goals, fostering strong relationships and driving adoption of Varicent's SaaS solutions. You'll be the trusted expert ensuring customer success at every stage of the software lifecycle. This role offers the chance to shape revenue optimization for global industry leaders.
π― What You'll Do
- Manage and nurture your designated client portfolio
- Review impact of new features against customer needs
- Analyze usage data to identify remedial actions
- Support team by troubleshooting technical hurdles
π Requirements
- At least 7 years in IT Consulting or Enterprise Software Implementation
- Bachelor's Degree in a technical field or related business discipline
- Strong experience with SQL, data manipulation, and Microsoft Excel
- Experience gathering and interpreting requirements matching product capabilities
β¨ Nice to Have
- Hands on experience with Varicent software products
- Experience with Query Based Languages and Relational Databases
π Benefits & Perks
- ποΈ Unlimited PTO
- π₯ Health insurance
- π° Competitive salary
- π Career growth opportunities
- π€ Collaborative team environment
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter screenΒ· 30 min
- 2Hiring manager interviewΒ· 45 min
- 3Technical interviewΒ· 60 min
- 4OfferΒ· 1 week
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