18h ago

Technical Account Manager

Columbus, OH

✨ $110k-$150k / yearest.

full-timeseniorsoftware

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll partner with a portfolio of customers to achieve long-term goals, fostering strong relationships and driving adoption of Varicent's SaaS solutions. You'll be the trusted expert ensuring customer success at every stage of the software lifecycle. This role offers the chance to shape revenue optimization for global industry leaders.

🎯 What You'll Do

  • Manage and nurture your designated client portfolio
  • Review impact of new features against customer needs
  • Analyze usage data to identify remedial actions
  • Support team by troubleshooting technical hurdles

πŸ“‹ Requirements

  • At least 7 years in IT Consulting or Enterprise Software Implementation
  • Bachelor's Degree in a technical field or related business discipline
  • Strong experience with SQL, data manipulation, and Microsoft Excel
  • Experience gathering and interpreting requirements matching product capabilities

✨ Nice to Have

  • Hands on experience with Varicent software products
  • Experience with Query Based Languages and Relational Databases

🎁 Benefits & Perks

  • πŸ–οΈ Unlimited PTO
  • πŸ₯ Health insurance
  • πŸ’° Competitive salary
  • πŸ“ˆ Career growth opportunities
  • 🀝 Collaborative team environment

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter screenΒ· 30 min
  2. 2Hiring manager interviewΒ· 45 min
  3. 3Technical interviewΒ· 60 min
  4. 4OfferΒ· 1 week
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