15h ago

Director of Cross-Sell & Upsell

US

$155.2k-$190k / year

full-timesenior Remotesoftware

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll lead cross-sell and upsell strategy for a fast-growing SaaS platform, personally owning relationships with the top 50 strategic accounts while coaching a team of Account Managers. You'll build scalable growth motions and collaborate across Marketing, Client Success, and Product to drive expansion revenue. This is a player-coach role ideal for a commercially driven leader who thrives on direct client impact and process building.

🎯 What You'll Do

  • Lead, coach, and develop a small team of Account Managers
  • Own and expand relationships across the top 50 strategic accounts
  • Design and implement scalable cross-sell and upsell playbooks
  • Lead high-value quarterly business reviews and client engagement initiatives

πŸ“‹ Requirements

  • 8–12 years of experience in B2B SaaS expansion sales or account growth
  • Proven experience leading high-performing commercial teams with individual revenue responsibility
  • Ability to build scalable sales motions and playbooks
  • Hands-on experience with CRM tools (Salesforce preferred) and pipeline management

✨ Nice to Have

  • Experience in fitness, wellness, or related SaaS industries
  • Strong cross-functional collaboration skills across Sales, Marketing, and Product

🎁 Benefits & Perks

  • πŸ’° Competitive salary $155,200–$190,000 plus performance bonuses and commission
  • πŸ–οΈ Flexible PTO and quarterly Days of Disconnect
  • πŸ₯ Comprehensive health coverage including medical, dental, and vision
  • πŸ‘Ά Parental and family leave including support for new parents and pet parents
  • πŸ‹οΈ Wellness benefits including fitness reimbursements and mental health support

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter callΒ· 30 min
  2. 2Hiring manager interviewΒ· 45 min
  3. 3Technical/role-specific interviewΒ· 60 min
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