3h ago

Senior Manager, Agentic AI & Automation Delivery

Boston, MA

$124.8k-$156k / year

full-timesenior Hybridtelecom

🛠 Tech Stack

💼 About This Role

You'll lead agentic AI and automation delivery within a global digital consultancy, driving scalable solutions that improve customer experience and back-office efficiency. Your work will directly shape our practice strategy and enable exceptional client outcomes.

🎯 What You'll Do

  • Execute agentic AI and automation strategic roadmap for CX and back-office.
  • Oversee end-to-end delivery of automation solutions from design to optimization.
  • Lead workshops and solution demos articulating business value to clients.
  • Manage team of developers, architects, and specialists.

📋 Requirements

  • 5+ years in technology consulting with AI/Automation/RPA focus.
  • 3-5 years of leadership experience managing delivery teams.
  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Experience with Google, Automation Anywhere, or Microsoft platforms.

✨ Nice to Have

  • Advanced degree (Master's or PhD).
  • Experience in customer experience transformation.
  • Knowledge of LLMs and intelligent agent trends.

🎁 Benefits & Perks

  • 💰 Competitive compensation with bonus.
  • 🏠 Hybrid work flexibility.
  • 🌍 Global team collaboration.
  • 📈 Career growth opportunities.
  • 🏖️ Remote option within US.
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