🛠 Tech Stack

💼 About This Role

You'll oversee the ticket selling staff at Mountain Winery, resolving customer service issues and troubleshooting ticketing software. You'll coordinate event builds with the marketing department and train staff. This part-time role offers a chance to thrive in live entertainment with AEG Worldwide.

🎯 What You'll Do

• Supervise ticket sellers and ensure job fulfillment
• Train ticketing staff and assist with scheduling
• Reconcile credential inventory and equipment
• Resolve customer service issues and complaints
• Troubleshoot ticketing software and POS issues

📋 Requirements

• 3 years of related work experience
• Supervisory experience
• Proficiency in MS Office (Word, Excel, Outlook)
• Flexibility to work nights, weekends, and holidays

✨ Nice to Have

• Knowledge and interest in live entertainment
• Experience in conflict resolution

🎁 Benefits & Perks

• 🏖️ Part-time benefits eligible (ACA qualification)

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Offer· 1 week