💼 About This Role

You'll lead and develop a distributed team of Project Managers managing complex B2B orders in a fast-paced, digital-first environment. You'll drive operational excellence through data-driven performance management and process improvement. This role offers cross-functional collaboration with Product, Logistics, and Marketing teams to enhance the end-to-end customer journey.

🎯 What You'll Do

• Lead, mentor, and develop a team of Project Managers.
• Monitor team KPIs and drive improvement through data.
• Serve as escalation point for complex customer issues.
• Partner cross-functionally to improve workflows and processes.

📋 Requirements

• 5+ years in project management, operations, or delivery roles.
• Proven ability to manage remote or distributed teams.
• Experience with operational KPIs and data-driven performance improvement.
• Ability to manage escalations and resolve complex issues effectively.

✨ Nice to Have

• Leadership experience preferred.
• Background in B2B order execution or logistics.
• Experience in a fast-growing, mission-driven organization.

🎁 Benefits & Perks

• 💰 Competitive salary ($80k-$100k) plus bonus and equity.
• 🏠 Remote-first working environment.
• 📈 Career development opportunities in leadership and operations.
• 🤝 Cross-functional collaboration across product, logistics, and operations.
• 🌍 Inclusive culture with reasonable accommodation support.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Cross-functional Panel· 60 min