💼 About This Role

You'll manage inbound and outbound calls to help consumers achieve financial stability. You'll navigate multiple systems and document all communications accurately. This role offers monthly contests and performance incentives.

🎯 What You'll Do

• Manage inbound and outbound calls to drive consumer engagement
• Investigate account details and resolve discrepancies
• Toggle between software platforms for real-time updates
• Document all communications across digital channels

📋 Requirements

• High school diploma or GED
• High sense of ownership and resilience
• Tech-savvy with multitasking in fast-paced environment
• Goal-oriented and results-driven

✨ Nice to Have

• Experience in 3rd-party collections
• Background in Customer Service or Sales

🎁 Benefits & Perks

• 📅 Consistent Monday-Friday schedule with no weekends
• 🏆 Monthly contests and performance incentives
• 🏥 Medical, Dental, and Vision insurance
• 💼 401(k) plan
• 🏖️ Paid vacation and PTO

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· 1 week