Description

You will recruit, manage, and develop a team of Operations Associates focusing on AML investigations to ensure platform safety, identify bad actors, and mitigate financial crime risks. You'll use metrics to guide team performance, drive process improvement, and foster Stripe's user-centric culture.

Requirements

• At least 10+ years of direct people management experience
• Experience with payments, risk, compliance, and/or financial services industry operations
• Expertise in AML regulations and best practices
• Excellent written and verbal communication skills in English
• Ability to partner effectively with internal globally distributed stakeholders

Responsibilities

• Recruit, manage, coach, and develop a team of Financial Crimes Operations Associates
• Guide team in completing AML investigations, reviews, and identifying money laundering, terrorism financing, and sanction risks
• Drive operational delivery and process improvement to mitigate financial crimes risk while balancing efficiency and user impact
• Build a great culture, set clear goals, and provide regular feedback on performance
• Be data-driven in analysis of performance and decision making