1d ago

Senior Technical Account Manager

Austin

โœจ $130k-$170k / yearest.

full-timesenior Remotesoftware

๐Ÿ›  Tech Stack

+1

๐Ÿ’ผ About This Role

You'll act as a strategic partner for key customers, ensuring they get guidance and support to succeed. You'll leverage technical knowledge to retain and grow customer deployments on DigitalOcean. This role combines technical account management with leadership and strategy.

๐ŸŽฏ What You'll Do

  • Design and diagram infrastructure architectures tailored to customer use cases
  • Conduct regular technical consultation sessions and workshops
  • Manage and maintain DigitalOcean's key accounts, driving engagement and growth
  • Conduct QBRs and identify opportunities for cost reduction and optimization

๐Ÿ“‹ Requirements

  • Proven experience in cloud infrastructure with deep knowledge of Linux
  • Programming experience in at least one mainstream language like Python or Go
  • Proficiency with at least one major cloud platform like AWS, GCP, or Azure
  • Familiarity with provisioning tools like Terraform, Ansible, and Docker

โœจ Nice to Have

  • Experience with CI/CD tools and AI/ML infrastructure principles
  • Familiarity with version control (e.g., Git), SQL, and database administration

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿฅ Health insurance
  • ๐Ÿ“ˆ Equity
  • ๐Ÿ’ป Remote work

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Manager Interviewยท 45 min
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