🛠 Tech Stack

💼 About This Role

You'll lead a team of support staff at Oscar Health, driving KPIs and workflow improvements. You'll manage performance, monitor dashboards, and foster an inclusive culture. This role offers the chance to shape operational excellence in a mission-driven health tech company.

🎯 What You'll Do

• Hire and manage team performance and growth
• Monitor dashboards and track operational KPIs
• Lead team huddles and connect colleagues to mission
• Identify and close gaps in operational workflows

📋 Requirements

• 2+ years experience in operations or customer service
• 2+ years of direct people management experience
• 2+ years using data and metrics to drive improvements
• Experience in LEAN practices

✨ Nice to Have

• Bachelor's degree
• Prior healthcare or insurance experience
• Advanced Google Suite or Microsoft Office capabilities

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision insurance
• 🏖️ Unlimited vacation program
• 💰 Performance bonuses
• 👶 Paid parental leave
• 📈 401(k) plan

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min