💼 About This Role

You'll transport paper prescriptions between London and Reading, ensuring secure and timely delivery while handling patient queries by phone and email. You'll maintain patient records and coordinate with pharmacy teams.

🎯 What You'll Do

• Transport prescriptions between London office and Reading Pharmacy
• Answer patient queries by telephone and email
• Maintain patients' electronic health records
• Work with pharmacy and clinical teams to ensure smooth medication delivery

📋 Requirements

• Min 2 years in administrative/operations/coordination role
• Proven ability to manage multiple tasks with accuracy
• Strong problem-solving skills under travel disruptions
• Confident using digital tools and systems

✨ Nice to Have

• Experience with electronic health records or CRM systems
• Understanding of working in a regulated industry

🎁 Benefits & Perks

• 🗓️ 25 days holiday + bank holidays (rising to 30)
• 📈 5% matched pension
• 🚲 Cycle-to-work scheme
• 🌱 Development and growth opportunities

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· N/A