💼 About This Role

You'll serve as a neutral problem-solver and guardian of the arbitration process, ensuring fair, evidence-based resolutions between buyers and sellers. Your core impact is mitigating financial risk and maintaining procedural integrity across all transactions at a nationwide auto auction company. This role stands out for its crucial function in a fast-paced, competitive industry.

🎯 What You'll Do

• Manage full lifecycle of arbitration claims
• Conduct evidence-based investigations and apply complex rulesets
• Mitigate financial risk using concession calculators
• Coordinate vehicle return and unwind process

📋 Requirements

• High school diploma or equivalent required
• Experience in evidence-based decision-making
• Proven ability to apply multi-step SOPs and complex rulesets
• Strong communication and conflict resolution skills

✨ Nice to Have

• Bachelor's degree preferred
• Background in automotive mechanics or reconditioning
• Familiarity with AI tools for data analysis

🎁 Benefits & Perks

• 💵 Competitive Pay
• 🏥 Quality Benefits
• 🏖️ Holiday and Paid Time Off
• 📚 Education and Equipment Reimbursement
• 💰 Matching 401(k)

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Interview· 60 min