🛠 Tech Stack

💼 About This Role

You'll manage day-to-day community engagement and support for Immunefi's ethical hacker community. You'll own Discord moderation and Zendesk tickets, ensuring security researchers have the resources they need. This role stands out for being the trust layer of Web3 and protecting billions in user funds.

🎯 What You'll Do

• Moderate and engage the Immunefi Discord server
• Manage Zendesk support ticket queues
• Create content like FAQs and announcements
• Track community metrics and report insights

📋 Requirements

• 1-2 years in crypto/Web3 community management
• Hands-on experience with Discord moderation
• Experience with Zendesk or similar ticketing platform
• Strong written and verbal communication skills

✨ Nice to Have

• Cybersecurity or bug bounty community experience
• Knowledge of Web3 security ecosystem
• Creative engagement strategies for technical audiences

🎁 Benefits & Perks

• 🏡 100% remote-first work environment
• ⏰ Flexible schedule
• 🚀 Build early-stage company
• 🌍 Global team and market
• 🔐 Protect over $100B in user funds

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min