🛠 Tech Stack

💼 About This Role

You'll define the customer experience at a veterinary emergency hospital by providing warm, professional service. You'll ensure seamless communications and create memorable experiences for pet owners. This part-time role offers flexibility and growth opportunities in a supportive team environment.

🎯 What You'll Do

• Greet customers in person, over phone, and online with warmth and urgency
• Manage customer communications and route urgent medical calls to doctors
• Process payments accurately while protecting financial information
• Follow up with customers after visits to check on pet's care

📋 Requirements

• 2+ years of customer service experience
• Advanced proficiency in computer programs and practice management software
• Strong attention to detail and organizational skills
• Availability to work nights, weekends, and holidays

🎁 Benefits & Perks

• 📚 Unlimited ER CE with travel stipend (up to $1,000/year for part-time)
• 📅 Flexible work schedules
• 👕 Comfy scrubs and VEG swag
• 🍕 Food in the fridge
• 💰 Generous employee referral program

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 week