Description

You will manage patient balances and collection calls, process invoices, and collaborate with teams to ensure accurate billing in a virtual behavioral healthcare setting.

Requirements

• 2+ years related work experience in healthcare admin, billing, or collections
• Knowledge of medical billing practices and confidentiality requirements
• Understanding of the No Surprises Collections Act
• Mathematics skills
• Excellent written and verbal communication and organizational skills

Responsibilities

• Manage patient balances and ensure accounts are ready for self-pay collections
• Initiate collection calls to patients or families for outstanding balances
• Handle high volume of inbound calls regarding balances and invoices
• Arrange payments or payment plans
• Process invoice and credit requests per guidelines