🛠 Tech Stack

💼 About This Role

You'll lead customer experience initiatives at a large student living community, driving sales and fostering a customer-centric culture. Your core impact is implementing strategies that achieve revenue goals and build resident relationships.

🎯 What You'll Do

• Coach and develop Experience Team Member performance
• Assist with planning and executing annual Turnover processes
• Inspect property curb appeal and coordinate maintenance requests
• Lead sales interactions and execute marketing events

📋 Requirements

• Customer service or sales experience: 1+ years
• College graduate preferred or equivalent experience
• Proficient in Microsoft Office and Property Management Systems
• Ability to work up to six days per week during peak times

✨ Nice to Have

• Experience with Entrata property management system
• Social media marketing skills on Instagram, TikTok, Facebook

🎁 Benefits & Perks

• 💰 Discretionary annual bonus
• 🏖️ Paid Time Off
• 🏥 Health Insurance
• 💼 401k Matching
• 👶 Paid Parental Leave

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3In-person interview· 60 min

🚩 Heads Up

• Role mixes leasing/marketing with facilities and property administration
• Requires six-day workweeks during peak times
• No salary range provided in listing