1d ago

Production Support Engineer

Mexico City

โœจ $95k-$130k / yearest.

full-timesenior Hybridsoftware

๐Ÿ›  Tech Stack

+1

๐Ÿ’ผ About This Role

You'll join a support team handling L3 production issues for a global enterprise. Your work will ensure system reliability through code fixes and root cause analysis. This role stands out for its AWS cloud exposure and hands-on L3 support experience.

๐ŸŽฏ What You'll Do

  • Provide **L3 production support** for Java-based applications.
  • Analyze system logs and debug application issues.
  • Implement code changes (Java, SQL, scripts) in production.
  • Monitor systems using Autosys, Cron, and CloudWatch.

๐Ÿ“‹ Requirements

  • 7+ years hands-on application development and L3 support.
  • Advanced Java/J2EE including Spring, Hibernate, REST APIs.
  • Mid- to advanced AWS (EC2, Lambda, RDS, DynamoDB).
  • Advanced Unix/Linux with shell or Perl scripting.

โœจ Nice to Have

  • AWS certifications.
  • Experience with CI/CD pipelines and DevOps.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ป Remote flexibility (hybrid model).
  • โฐ Full-time stable position.
  • ๐ŸŒŽ Global company with 9,000+ experts.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Manager Interviewยท 45 min

๐Ÿšฉ Heads Up

  • Experience requirement mixes 6+ years and 7-10 years inconsistently.
  • Role expects L3 support but also full development skills.
  • Hybrid requirement may limit remote flexibility.
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