💼 About This Role

You'll provide luxury customer service as the face of Molton Brown in our Bath store. You'll deliver personalized fragrance consultations and sensorial experiences, seeing the customer journey from start to finish while supporting the team with stock management and replenishment.

📋 Requirements

• Communication skills with confidence and a positive attitude
• Personal grooming standards aligned with luxury brand
• Teamwork with drive to achieve store and personal KPIs
• Flexibility in working arrangements to suit business needs

🎁 Benefits & Perks

• 💰 Hourly rate of £13.45
• 🏪 50% staff discount on all Molton Brown products
• 🏖️ 22 days holiday + Bank Holidays + birthday off
• 🎁 Free product allocation every quarter up to 5 items
• 🏥 Healthcare Plan and enhanced family leave

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application review· 1-2 weeks
2. 2Interview· 30-45 min
3. 3Offer· 1 week