🛠 Tech Stack

💼 About This Role

You'll join the Operations team to review post-installation service requests and warranty claims, ensuring a highly personalized customer experience. You'll triage issues, order parts, and update CRM accounts to deliver superior service. This role stands out for its focus on growth and customer satisfaction.

🎯 What You'll Do

• Engage, listen, and resolve customer issues
• Triage service-related issues for installed products
• Order service parts and coordinate with vendors
• Update customer accounts in CRM system

📋 Requirements

• 2+ years of Customer Service experience
• Experience with CRM or customer tracking software

✨ Nice to Have

• Experience in Dynamics 365
• Proficiency in Microsoft Office
• High-volume role experience

🎁 Benefits & Perks

• 🏖️ Unlimited PTO (if applicable)
• 💰 Competitive hourly wage ($23.50/hr)
• 📈 Growth opportunities

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 week