🛠 Tech Stack

💼 About This Role

You'll be the dedicated point of contact for new customers joining our Phone product, ensuring a smooth transition and quickly resolving challenges. You'll onboard customers, handle inbound calls, and process orders using internal systems. Join a mission-driven tech company empowering local pizzerias.

🎯 What You'll Do

• Onboard new customers to the Phone product
• Handle inbound calls and process orders
• Leverage internal systems for accurate order transmission
• Collaborate with cross-functional teams to resolve issues

📋 Requirements

• 3+ years experience in Account Management, Customer Support, or Customer Success
• Excellent verbal and written English communication skills
• Demonstrated experience in cross-functional collaboration
• Proven ability to quickly learn and adapt to new browser-based systems

✨ Nice to Have

• Proficiency with Google Workspace tools

🎁 Benefits & Perks

• 🍕 Comprehensive benefits and competitive salary

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Final interview· 1 hour