🛠 Tech Stack

💼 About This Role

You'll guide enterprise customers through implementing Ramp's Bill Pay & Procurement products, configuring workflows and driving adoption. Your core impact is ensuring upmarket customers quickly unlock value from AP Automation and Procurement tools. You'll shape the enterprise activation strategy in a high-growth environment.

🎯 What You'll Do

• Lead enterprise customers through end-to-end onboarding of Bill Pay and Procurement.
• Educate customers on AP workflows, procurement best practices, and policy configuration.
• Proactively identify and resolve implementation blockers to drive adoption.
• Provide product feedback to engineering and product teams.

📋 Requirements

• 5+ years experience in Customer Success or Implementations for AP/Procurement products.
• Strong project management skills managing multiple customers simultaneously.
• Excellent communication skills to explain complex workflows simply.
• Proven ability to quickly learn a product deeply and articulate product decisions.

✨ Nice to Have

• Experience with accounting systems like NetSuite, QuickBooks, or Xero.
• Background in Fintech or SaaS implementations.
• Experience at a high-growth startup.

🎁 Benefits & Perks

• 🏥 100% medical, dental & vision insurance coverage for you.
• 💰 401k with employer match.
• 🏖️ Flexible PTO.
• 👶 Parental Leave.
• 🏡 Centralized home-office equipment ordering.