💼 About This Role

You'll establish and lead Waymo's centralized real-time operations capability, ensuring operational resilience as the business expands. You'll serve as the senior authority for live operations and critical events, aligning decision-making across the global network. This role provides a unified operational voice in crisis situations.

🎯 What You'll Do

• Lead real-time operations across the global network.
• Serve as senior authority for live operations and critical events.
• Establish unified command structure for crisis situations.
• Provide validated operational signals to cross-functional teams.
• Integrate Rider Support and ERT call centers with GOC.

📋 Requirements

• 15+ years leading high-stakes operations or global command centers.
• Experience establishing and scaling centralized control functions.
• Proven ability to serve as senior authority during safety-critical events.
• Expertise in System Disruption Management and emergency management.

✨ Nice to Have

• Experience in autonomous vehicle operations.
• Background in business continuity coordination.
• Track record of integrating support functions into real-time operations.

🎁 Benefits & Perks

• 💰 Annual bonus program
• 📈 Equity incentive plan
• 🏥 Company benefits program