💼 About This Role

You'll deliver professional services to clients by setting up Connecteam features and integrating platforms. Your work will help streamline customer operations and save them time. This role offers a chance to collaborate with CS and R&D teams in a dynamic environment.

🎯 What You'll Do

• Meet with clients daily to deliver professional services
• Work offline to complete client-assigned tasks
• Build strong relationships and provide tailored solutions
• Collaborate with CS and R&D teams for seamless experience

📋 Requirements

• 1 year of B2B customer facing support or success experience
• Native-level English proficiency
• Willingness to work hybrid 3 days per week in Melbourne office
• 1 year of experience in a SaaS company preferred

✨ Nice to Have

• Experience with deskless workforce management
• Knowledge of data migration and integration tools

🎁 Benefits & Perks

• 📚 Learning and development opportunities
• 🎉 Weekly happy hours and holiday parties
• 🏡 Hybrid work schedule (Monday, Wednesday, Friday in office)
• 🤝 Supportive and inclusive culture

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Work Sample· 60 min