18h ago
Account Manager, Marketplaces
Brooklyn, NY
$120k-$200k / year
full-timefinance
๐ผ About This Role
You'll be the dedicated partner for 150 of Whop's top digital creators, each doing $50k+/month. You'll ensure they never leave and grow 20% every quarter by acting as their main point of contact and advocate. This role reports to the Head of Account Management and is in office at our Brooklyn location.
๐ฏ What You'll Do
- Manage a book of 125-150 top creators.
- Maintain 100% logo retention.
- Drive 120% Net Revenue Retention QoQ.
- Own Slack Connect channels for your creator book.
๐ Requirements
- Experience operating within coaching, course, agency, or e-com space.
- Ability to navigate high-value relationships without being intimidated.
- Proactive communication and follow-up without reminders.
- Low ego, high output mindset.
โจ Nice to Have
- Experience as an internet creator yourself.
- Enterprise relationship management experience.
- Fixer mentality and VIP concierge skills.
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
- ๐ฅ Full health, vision, dental coverage
- ๐ $12,000 annual UberEats credits
- ๐ $9,000 annual rent subsidy
- ๐๏ธ Free Gym membership
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Team Interviewยท 60 min
๐ฉ Heads Up
- Role requires 100% logo retention (unrealistic expectation)
- Demands sub-5-minute response time (potential burnout)
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