9h ago
Associate Technical Account Manager
Mexico City, Mexico
✨ $70k-$95k / yearest.
full-timesenior Remotesoftware
🛠 Tech Stack
💼 About This Role
You'll support VIP clients in maximizing their return on Varicent's sales performance management SaaS solutions. You'll own customer technical success through proactive monitoring, coaching, and configuration. This role offers hands-on experience with advanced SQL and enterprise software in a collaborative team.
🎯 What You'll Do
- Support primary TAM in monitoring health and performance of Varicent solutions.
- Coach users on foundational Varicent functionality and best practices.
- Review new features, fixes, and release notes for impact assessment.
- Contribute to configuring Varicent solutions based on customer requirements.
📋 Requirements
- 5+ years experience in IT Consulting or Enterprise Software Implementation.
- Advanced SQL and relational database experience.
- Strong data manipulation skills in SQL and Microsoft Excel.
- Basic knowledge of system configurations and data integration concepts.
✨ Nice to Have
- Understanding of Sales Performance Management domain.
- Hands-on experience with Varicent software products.
- Understanding of change management processes.
🎁 Benefits & Perks
- 🏖️ Flexible PTO
- 🏥 Health Insurance
- 💰 Performance Bonus
- 📈 Career Development
- 🏠 Remote Work
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Technical Interview· 60 min
- 3Hiring Manager Interview· 45 min
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