21h ago

Director, Delivery

Charlottesville, VA

$160k-$216k / year

full-timedirector Hybridtelecom

๐Ÿ’ผ About This Role

You'll lead a portfolio of client accounts (~$15-20M revenue) as a strategic partner, coaching squad leaders and driving delivery excellence. You'll oversee SDLC best practices and executive client relationships to ensure high-quality outcomes and organic growth.

๐ŸŽฏ What You'll Do

  • Manage a portfolio of client accounts ($10M-$15M)
  • Conduct Quarterly Business Reviews (QBRs) with clients
  • Coach and mentor Product, Engineering, and Delivery leaders
  • Monitor portfolio profitability and forecast accuracy

๐Ÿ“‹ Requirements

  • 10+ years in technology industry
  • 4+ years in senior leadership within agency/professional services
  • Experience managing $10M+ client accounts
  • Deep understanding of SDLC and Agile methodologies

โœจ Nice to Have

  • Experience in recovery situations or high-stakes negotiations
  • Experience with agency business metrics (Gross Margin, Forecast Accuracy)

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿฅ Health insurance
  • ๐Ÿ’ฐ 401(k) matching
  • ๐Ÿ“ˆ Performance bonuses
  • ๐Ÿข Hybrid work flexibility

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Panel Interviewยท 90 min
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