21h ago
Director, Delivery
Charlottesville, VA
$160k-$216k / year
full-timedirector Hybridtelecom
๐ผ About This Role
You'll lead a portfolio of client accounts (~$15-20M revenue) as a strategic partner, coaching squad leaders and driving delivery excellence. You'll oversee SDLC best practices and executive client relationships to ensure high-quality outcomes and organic growth.
๐ฏ What You'll Do
- Manage a portfolio of client accounts ($10M-$15M)
- Conduct Quarterly Business Reviews (QBRs) with clients
- Coach and mentor Product, Engineering, and Delivery leaders
- Monitor portfolio profitability and forecast accuracy
๐ Requirements
- 10+ years in technology industry
- 4+ years in senior leadership within agency/professional services
- Experience managing $10M+ client accounts
- Deep understanding of SDLC and Agile methodologies
โจ Nice to Have
- Experience in recovery situations or high-stakes negotiations
- Experience with agency business metrics (Gross Margin, Forecast Accuracy)
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
- ๐ฅ Health insurance
- ๐ฐ 401(k) matching
- ๐ Performance bonuses
- ๐ข Hybrid work flexibility
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Panel Interviewยท 90 min
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