🛠 Tech Stack

💼 About This Role

You'll be the primary technical and strategic partner for Clay's largest enterprise customers, ensuring their long-term success. You'll own complex technical cases and design tailored workflows while collaborating with Product and Engineering. You'll also help refine the enterprise support playbook and set the standard for operational excellence.

🎯 What You'll Do

• Own enterprise-level technical cases end-to-end.
• Serve as trusted advisor for strategic accounts.
• Act as subject matter expert on product and APIs.
• Develop enterprise-facing resources like runbooks and playbooks.

📋 Requirements

• Extensive technical expertise in APIs and SaaS architecture.
• Proven track record in enterprise SaaS support or solutions engineering.
• Exceptional consultative skills to translate business needs.
• Enterprise relationship management experience with multi-stakeholder environments.

✨ Nice to Have

• Experience at a high-growth startup.
• Familiarity with Salesforce or similar enterprise tech stacks.
• Process and systems thinking for scalable solutions.

🎁 Benefits & Perks

• 🏖️ Equity included in compensation.
• 💰 Competitive salary with $120K–$140K range.
• 🏢 Hybrid work in New York.
• 📚 Coaching with world-class coaches for creativity and management.
• 🎉 Unique culture with diverse team backgrounds.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Screen· 60 min
3. 3Hiring Manager Interview· 45 min