10h ago
Senior Operations Manager
Greenville, South Carolina
β¨ $100k-$140k / yearest.
full-timeseniorfinance
πΌ About This Role
You'll lead an assigned operational team in auto finance operations, mentoring staff and driving performance. You'll partner with IT and analytics to leverage technology and data for process improvement and enhanced customer experience. Recognized as a fast-growing company, GLS offers a collaborative culture focused on innovation and growth.
π― What You'll Do
- Mentor and motivate assigned operational team to achieve company goals
- Monitor productivity, quality, and metrics; provide coaching and feedback
- Partner with IT and Analytics to leverage technology and data
- Set departmental goals and develop employee work schedules
π Requirements
- Bachelorβs degree required
- 5+ years in auto finance operations or similar industry
- 3+ years building and leading teams and managers
- Proficient computer skills with working knowledge of business applications
β¨ Nice to Have
- Internal candidates at Specialist level with GLS experience
- Demonstrated ability to establish and enhance processes
π Benefits & Perks
- π° Competitive base pay and performance bonuses
- π₯ Medical, dental, vision, telemedicine, supplemental insurance
- π¦ 401K with employer match and immediate vesting
- ποΈ Paid Time Off and paid company holidays
- π Tuition Reimbursement
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Phone ScreenΒ· 30 min
- 2Hiring Manager InterviewΒ· 1 hour
- 3On-site InterviewΒ· 2-3 hours
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