Tech Stack

Description

You will provide an exceptional patient experience by performing venipuncture and other clinical support services while also handling front desk duties. You'll serve as an ambassador for patients, removing barriers to care through empathetic communication and efficient service.

Requirements

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of training/externship
• Strong verbal and written communication skills
• Ability to use empathy, focus, and compassion in all interactions
• Proficiency with technology suite including Slack, G-suite, Zoom, Circulation, RingCentral, and EMR

Responsibilities

• Perform venipuncture and collect non-blood specimens, EKGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Manage patient intake, same-day schedule, follow-up scheduling, billing and insurance knowledge
• Maintain lab standards: specimen labeling, handling, processing, inventory, and tool sterilization
• Handle front desk duties: check in/out, insurance verification, printing, and tasking to service level expectations
• Contribute to team development through rounding, huddles, problem-solving, and supporting providers