5h ago

Director, Renewal Management

US

✨ $150k-$200k / yearest.

full-timelead Remotesoftware

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll lead a global renewals organization for a fast-paced SaaS environment, ensuring seamless renewal experiences and driving recurring revenue growth. You'll partner with Sales, Customer Success, and Finance to reduce churn and improve forecasting.

🎯 What You'll Do

  • Define and execute global renewals strategy
  • Lead and develop high-performing global renewals team
  • Oversee full renewal lifecycle for subscription contracts
  • Deliver accurate renewal forecasting and reporting

πŸ“‹ Requirements

  • 7–9 years of experience in SaaS or subscription businesses
  • 2–4 years of leadership managing global teams
  • Proven track record in renewals operations and customer retention
  • Experience with auto-renewal programs and CRM-driven workflows

✨ Nice to Have

  • Experience implementing automation or AI-assisted workflows
  • Strong analytical mindset with operational data interpretation

🎁 Benefits & Perks

  • 🏠 Fully remote work opportunity within the US
  • πŸ“ˆ Leadership development and career advancement
  • πŸ”„ Flexible work environment promoting work-life balance
  • πŸ’° Competitive compensation with performance-based incentives

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter CallΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Team InterviewΒ· 45 min
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