5h ago
Director, Renewal Management
US
β¨ $150k-$200k / yearest.
full-timelead Remotesoftware
π Tech Stack
πΌ About This Role
You'll lead a global renewals organization for a fast-paced SaaS environment, ensuring seamless renewal experiences and driving recurring revenue growth. You'll partner with Sales, Customer Success, and Finance to reduce churn and improve forecasting.
π― What You'll Do
- Define and execute global renewals strategy
- Lead and develop high-performing global renewals team
- Oversee full renewal lifecycle for subscription contracts
- Deliver accurate renewal forecasting and reporting
π Requirements
- 7β9 years of experience in SaaS or subscription businesses
- 2β4 years of leadership managing global teams
- Proven track record in renewals operations and customer retention
- Experience with auto-renewal programs and CRM-driven workflows
β¨ Nice to Have
- Experience implementing automation or AI-assisted workflows
- Strong analytical mindset with operational data interpretation
π Benefits & Perks
- π Fully remote work opportunity within the US
- π Leadership development and career advancement
- π Flexible work environment promoting work-life balance
- π° Competitive compensation with performance-based incentives
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter CallΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3Team InterviewΒ· 45 min
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