💼 About This Role

You'll empower clients to build Collaborative Learning organizations by mastering our platform and methodology. You'll own the One-to-Many offer, ensuring every client gains the knowledge to succeed. This role focuses on pedagogical expertise and scalable learning ecosystems, not technical skills.

🎯 What You'll Do

• Host and deliver Stadium webinars
• Maintain and update Engagement Academy content
• Define quarterly priorities with coach
• Contribute to internal knowledge base

📋 Requirements

• 3+ years of experience as a Trainer or client-facing Customer Success role
• Excellent communication skills in German, English, and French
• Proactive and results-oriented mindset
• Impeccable spelling and grammar in three languages

✨ Nice to Have

• Past experience in the learning industry
• Familiarity with platform training methodologies

🎁 Benefits & Perks

• 🏠 Work From Home stipend
• 🍽️ Lunch vouchers
• 🏥 Medical insurance
• 🏋️ Gym subscription
• 👶 1 month parental leave for second parent

📨 Hiring Process

Estimated timeline: 3-5 weeks

1. 1Phone Screen with Talent Acquisition Manager· 30 min
2. 2Discovery Meeting with LEC Coach· 45 min
3. 3Case Study Meeting with LEC Coach and team member· 60 min
4. 4Clarification Meeting with Head of Professional Services EMEA· 45 min
5. 5Culture Fit Meeting with VP Global Professional Services· 30 min

🚩 Heads Up

• Requires three languages (German, English, French) which may be restrictive
• Role blends training and customer success without clear boundaries
• Extensive ramp-up expectations (1 month to master platform, 3 months to host independently) may indicate high pressure