💼 About This Role

You'll oversee HVAC service operations for a residential and light commercial company in Woburn, MA. You'll drive team performance and customer satisfaction while managing day-to-day service calls.

🎯 What You'll Do

• Dispatch and schedule HVAC service technicians
• Conduct performance reviews and training sessions
• Manage inventory of parts and equipment
• Resolve customer complaints and escalations

📋 Requirements

• 5+ years of HVAC service experience
• EPA Universal Certification required
• Valid driver's license with clean record
• Management experience in HVAC field

✨ Nice to Have

• NATE certification
• Familiarity with dispatching software
• Bilingual English/Spanish

🎁 Benefits & Perks

• 🏥 Health insurance (medical, dental, vision)
• 💰 401(k) with company match
• 🚐 Company vehicle and gas card
• 📈 Performance bonuses quarterly
• 🏖️ Paid time off and holidays