1d ago

Senior Marketplace Operations & Capacity Planning Manager

Remote, USA

$165k-$185k / year

full-timesenior Remotehealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own the capacity planning function end-to-end, building custom forecasting and staffing models that drive how Wheel scales. You'll partner with commercial and finance teams to model P&L and staffing implications of new client opportunities. This role offers exposure to executive leadership and the chance to shape marketplace strategy.

๐ŸŽฏ What You'll Do

  • Own clinician capacity planning and staffing strategy across client programs.
  • Design hiring plans and financial budgets for all client programs.
  • Model multi-skill workforce requirements considering SLAs and attrition.
  • Partner with commercial team to evaluate staffing and P&L for new deals.
  • Build reusable, scalable forecasting frameworks and present to senior leadership.

๐Ÿ“‹ Requirements

  • 7+ years in capacity planning or workforce management with full ownership of planning function.
  • Advanced SQL proficiency and experience with Python or R for custom modeling.
  • Experience building forecasting models from scratch using statistical or ML methods.
  • Ability to present complex analysis to executive leadership and drive decisions.

โœจ Nice to Have

  • Background in operations research or data science.
  • Healthcare, telehealth, or two-sided marketplace experience.
  • Hands-on AI/ML experience applied to forecasting or workforce planning.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive base salary $165,000-$185,000 base compensation.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Managerยท 60 min
  4. 4Executive Interviewยท 45 min
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