1d ago
Senior Marketplace Operations & Capacity Planning Manager
Remote, USA
$165k-$185k / year
full-timesenior Remotehealthcare
๐ Tech Stack
๐ผ About This Role
You'll own the capacity planning function end-to-end, building custom forecasting and staffing models that drive how Wheel scales. You'll partner with commercial and finance teams to model P&L and staffing implications of new client opportunities. This role offers exposure to executive leadership and the chance to shape marketplace strategy.
๐ฏ What You'll Do
- Own clinician capacity planning and staffing strategy across client programs.
- Design hiring plans and financial budgets for all client programs.
- Model multi-skill workforce requirements considering SLAs and attrition.
- Partner with commercial team to evaluate staffing and P&L for new deals.
- Build reusable, scalable forecasting frameworks and present to senior leadership.
๐ Requirements
- 7+ years in capacity planning or workforce management with full ownership of planning function.
- Advanced SQL proficiency and experience with Python or R for custom modeling.
- Experience building forecasting models from scratch using statistical or ML methods.
- Ability to present complex analysis to executive leadership and drive decisions.
โจ Nice to Have
- Background in operations research or data science.
- Healthcare, telehealth, or two-sided marketplace experience.
- Hands-on AI/ML experience applied to forecasting or workforce planning.
๐ Benefits & Perks
- ๐ฐ Competitive base salary $165,000-$185,000 base compensation.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Hiring Managerยท 60 min
- 4Executive Interviewยท 45 min
0 0 0